Frequently Asked Questions

How do I log in?

To sign in, use your ACA username and password.  If you have forgotten your password ot cannot access your account, follow the “Can’t access your account?” link under the “Sign In” button.   If you need to create an account, click the “Create an Account Now!” link.  Note: registering for an account on ACA’s website does not include ACA membership.  If you are not a member, you will be paying non-member prices for our programs.


Why do I have to log in to register for a program?

Your membership level determines the price level of our programs.  If you are a member and do not log in, you will be charged non-member prices for our programs.  If you would like to know more about our Member Benefits, please visit our Membership page.


How do I find a specific program?

You can find a desired program in a few ways.  First, if you click the “Catalog” at the top of the home page, you will be taken to the list of all online programs that ACA currently offers.  If you wish to refine your search, use the search function at the top of the Catalog page, or on the left side of the home page.

You may also choose to browse our Webinar Archive, or list of Upcoming Webinars.  These are available via the links on the home page.  Again, each page has a search function if you are looking for a more specific category for your chosen product. 

Courses are our programs which offer Continuing Education (CE) credit.  You can find these via the link on the home page.  Each page has a search function if you are looking for a more specific category for your chosen product


How do I register for a specific program?

When you find the program for which you would like to register, either hover over the program to see the “Register” or “More Information” buttons, or click on the title of the program to go to the program’s main page.  There, you can click the green “Register” button.  If you have logged in, the program will be added to your Cart at the appropriate price for your membership.  If you do not yet have an account, you will have to set one up in order to check out.  Follow the instructions on the checkout page to pay for your program, or continue shopping to add other programs to your cart.


How do I test my browser so I know it is compatible with the webinar platform?

Go to the EventCenter page and click on the Support Tab in the top left, once expanded click “Run Test." You should see a Congratulations message. Click “Click Here" to take the second part of the test. Once the second part is loaded you should hear a pre-recorded audio message. If your browser does not pass the first part of the test, go to to download the required Adobe Flash software. Once at the site, go to the “Downloads" menu at the top and choose “Get Flash Player."


How do I obtain my CE credits?

For more information on CE credits, please visit our CE Information page.


How can I contact ACA with questions about these educational programs?

You can reach us at

What is Learn ACA's cancellation/refund policy?

Cancellation and refund requests for Learn ACA products must be submitted in writing to within 30 days of purchase and are subject to a $5-per-course cancellation processing fee.  Refunds will only be issued to the registrant if the registrant has not viewed the program or received CE credit.  Please allow up to two (2) weeks for refund to be issued. Extenuating circumstances may be considered on a case-by-case basis.  Please submit any special requests in writing to

Where can I learn more about ACA and Chiropractic?

If you would like to learn more about the ACA and Chiropractic, please visit our main site,, or its FAQ page.