Frequently Asked Questions

General Questions   | Viewing Live and On-Demand Webinars  

How do I log in?

Go to click on "Sign In" button at the top right and enter your ACA username (your primary email address) and password.  If you have not updated your password in the new ACA membership portal, you will need to create a new password using the “forgot password” tool. If you created a login in the new portal but you can’t remember your password or access your account, use the “forgot password” tool to reset your password. 

If you are not already an ACA member, click on “Sign In” and “create a profile” in the portal. Note: Creating a profile on ACA’s website does not include ACA membership.  If you are not a member, you will be paying non-member prices for our programs. Click on the "Join" link for membership information and pricing.

Why do I have to log in to register for a course?

Your membership level determines the price level of our courses.  If you are a non-member and do not log in, you will be charged non-member prices for our courses.  If you would like to know more about our Member Benefits, please visit our Membership page.

How do I find a specific course?

You can search for a course in two ways. 

1.       Click “Catalog” at the top of the Learn ACA page, and you will see a list of all online courses that ACA currently offers.

2.       Refine your search using the search functions on the left side of page. You can search by category or type in a keyword

 How do I register for a specific course?

When you find the program for which you would like to register, either hover over the program to see the “Register” or “More Information” buttons or click on the title of the program to go to the program’s main page.  There, you can click the green “Register” button.  If you have logged in, the program will be added to your Cart at the appropriate price for your membership status.  If you do not yet have an account, you will have to set one up to check out.  Follow the instructions on the checkout page to pay for your program or continue shopping to add other programs to your cart. 

How do I obtain my state CE credits?

For more information on CE credits, please visit our CE Information page

How do I obtain my certificate for a course?

If you register for a course that offers continuing education credit hours, you must pass the quiz to unlock your certificate. Some boards require us to collect license numbers, which you will be asked to submit, if applicable. The certificate will auto-generate and will be ready for you to print.  The certificate will not include your license number, but it has a space where you may enter one.

You may view, download or print this certificate any time by accessing the product title under “My Dashboard” and select “Transcripts/Achievements.”

How do I obtain my transcripts for ACA courses?

Your transcript is in the "My Dashboard" sections of your profile. You must be logged in to access your transcripts.

How can I contact ACA with questions about educational courses in Learn ACA?

You can reach us at

What is Learn ACA's cancellation/refund policy?

Cancellation and refund requests for Learn ACA products must be submitted in writing to within 30 days of purchase and are subject to a $5-per-course cancellation processing fee.  Refunds will only be issued to the registrant if the registrant has not viewed the program or received CE credit.  Please allow up to two (2) weeks for refund to be issued. Extenuating circumstances may be considered on a case-by-case basis. 

Where can I learn more about ACA and Chiropractic?

If you would like to learn more about the ACA and Chiropractic, please visit our main site,, or its FAQ page.

How can I learn about becoming a presenter?

You'll find information on presenting for ACA on our Call for Presenters page

Viewing Live and On-Demand Webinars

Can I participate in live webinars on mobile devices?

Yes.  Webinars on Learn ACA are presented on Zoom Webinars.  Make sure you have the latest version of Zoom downloaded on your mobile device, computer, or tablet.

I missed the live webinar. How can I view the course online?

You can view the recording of the webinar within 24-hours of the presentation.  Login at, launch the product and select “View Archived Recording” in the yellow buttons on the right. 

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