An Audit from the Inside
Recorded On: 04/02/2020
Much of the information available for Chiropractors about insurance compliance audits is presented by attorneys, billing or documentation specialists, state associations that may or may not have current data to share/various degrees of assistance, Chiropractic malpractice insurance carriers (who may offer legal defense coverage for DCs), or companies who are trying to sell DCs services related to documentation reviews. In this webinar, Dr. Ellen Fitzenrider, DC will give a timeline for what happens in a typical audit, including the inital request for a review documentation for a number of patients for a specific time-frame, to how to prepare and deal with a typical audit, including what legal sources recommend before sending off your “big box of notes”, handling an audit call if your malpractice insurance carrier does not offer audit legal representation, and more. Finally, Dr. Fitzenrider will discuss what happens if you happen to fail an audit, including how to prepare for and be proactive in the face of pre-payment review, getting access to your denials information, staying on top of responding before things get far behind, and supporting yourself and your staff though the process.
After viewing this program, registrants will be able to
1). Discuss the sequence of events in a typical audit.
2). Review the steps on how to prepare for an audit.
Ellen Fitzenrider, DC
Owner, "It’s Me, Dr. E"
Dr. Fitzenrider is a 1991 graduate of Palmer College of Chiropractic who built and sold two successful Chiropractic offices in two states. In 2018, along with dozens of colleagues in Virginia, her office was subject to a devastating and unjust insurance carrier audit which she fought back against and ultimately had overturned. Utilizing the important lessons and skills she acquired from that experience, Dr. Fitzenrider now spends her time passionately educating her chiropractic colleagues, other healthcare professionals, billing & coding professionals, and healthcare attorneys about STRATEGIC TOOLS to implement EHR documentation compliance and how to effectively and assertively respond to INSURANCE CARRIER AUDITS.
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