Improving Over-the-Counter Collections

While insurance billing and collections is a huge part of practice cash flow, the often over-looked topic of Over-the-Counter (OTC) Collections is one of the keys to improving practice cash flow. In this webinar, Brandy Brimhall will discuss:

- Common challenges in over-the-counter collections
- How to identify if OTC collections is a weak spot for your practice cash flow
- Specific action steps to make immediate improvement in OTC collections for your practice

Over-the-counter Collections is not just essential for the health of a practice cash flow but is also a requirement per many rules and regulations. This session is a win-win as it will help guide your practice to immediate improvement of cash flow as well as help practices get into alignment with necessary rules and regulations in this area. This webinar is not for CE credit.

Learning Objectives

- Examine necessities of properly collecting OTC from patients
- Discuss how to identify and address over-the-counter collection challenges for your practice

Brandy Brimhall, CPC, CPCO, CCCPC, CMCO, CPMA, CCS

Rapid Credentialing

Brandy Brimhall is a respected professional in the chiropractic community, renowned since 1999 for her expertise in coding, compliance, and practice management. She has earned multiple certifications, including Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), Certified Medical Compliance Officer (CMCO), and Certified Credentialing Specialist (CCS) and is actively involved in providing training and education.