Improving Over-the-Counter Collections

While insurance billing and collections is a huge part of practice cash flow, the often over-looked topic of Over-the-Counter (OTC) Collections is one of the keys to improving practice cash flow. In this webinar, Brandy Brimhall will discuss:

- Common challenges in over-the-counter collections
- How to identify if OTC collections is a weak spot for your practice cash flow
- Specific action steps to make immediate improvement in OTC collections for your practice

Over-the-counter Collections is not just essential for the health of a practice cash flow but is also a requirement per many rules and regulations. This session is a win-win as it will help guide your practice to immediate improvement of cash flow as well as help practices get into alignment with necessary rules and regulations in this area. This webinar is not for CE credit.

Learning Objectives

- Examine necessities of properly collecting OTC from patients
- Discuss how to identify and address over-the-counter collection challenges for your practice

Brandy Brimhall

President of www.CHelpDesk.com

Brandy Brimhall has served chiropractic since 1999. She has served multiple roles in the practice for the small practice, multiple practices and multi-discipline practices. Through her experience, she found her passion to be in coding/billing, compliance and practice administration.

Brandy has presented seminars and/or webinars for many chiropractic state associations, chiropractic colleges and many organizations that serve chiropractic. She has also been featured in a number of chiropractic publications.

She has achieved professional certification as a Certified Professional Coder (CPC), Certified Medical Compliance Officer (CMCO), Certified ChiroCode Chiropractic Coder (CCCPC), Certified Professional Compliance Officer (CPCO), and Certified Professional Medical Auditor (CPMA).

Brandy is the President of www.CHelpDesk.com.