Upon completion of the Clinic Management On-Demand Learning Series, the learner will become knowledgeable on the following topics: 

· Verification of Benefits: Understand the necessary components of a properly executed verification of benefits and know instances when certain special questioning is needed. 
· Appeals: Understand the importance of appeals (including ERISA) and the basic process and follow through needed for optimum chances of overturning a denial. 
· Self-Audits: Be able to apply the information provided in order to help ensure necessary components of medical records are in place and self-audits are performed. 
· HIPAA: Be able to identify whether their clinic is in compliance with HIPAA’s basic changes, and will understand both consequences of a breach and notification requirements. 
· Provider contracts: Be equipped to confidently review and understand essential portions of provider contracts and what questions to ask of payers.

Session 1: 

Presenters: Hyla Schreurs and Rachel Lips

General Information

• OCR Overview
• Who is Covered by HIPAA (Covered Entities and Business Associates)
• • How the compliance process works

Privacy Rule

• What is and isn’t PHI 
• Permitted Uses and Disclosures
• Incidental Disclosures
• Minimum Necessary Standard
• Authorizations
• Marketing
• Administrative Requirements (Designate a Privacy Officer, Designate Person/Office to Receive Complaints, Provide Training, Develop and Implement Policies and Procedures)
• Covered entities’ duties

Session 2:

Presenters: Hyla Schreurs and Emily Prehm

• Individual Rights (NPP, Access, Amendment, Accounting, Alternative Communications, Request Restriction, Complaints to the CE and OCR)

Session 3:
Presenters: Meghana Shah and Karel Hadacek
Security Rule

• Definitions/General Rules
• What is Covered
• Standards and Implementation Specifications
• Administrative Safeguards
• Physical and Technical Safeguards
• Organization Requirements
• Security Rule Resources

Session 4: 
Presenters: Emily Prehm and Rachel Lips
Breach Notification Rule

• Definition of Breach
• Notification to the Individual, Media, and HHS
• Breach Highlights
• What Happens when HHS/OCR receives a Breach Report

Enforcement

• Compliance Trends/Challenges
• Complaint Process/Enforcement Process
• Recent Enforcement Actions and General Enforcement Highlights
• Compliance Challenges

Breach and Enforcement examples

This Webinar will provide an overview of the ACA’s Choosing Wisely program, including how the program was developed, the rationale for each of the items on the ACA’s list, an explanation of what Choosing Wisely is and is not, and the significance of this program for the chiropractic profession. 

While insurance billing and collections is a huge part of practice cash flow, the often over-looked topic of Over-the-Counter (OTC) Collections is one of the keys to improving practice cash flow.  In this webinar, Brandy Brimhall will discuss:

- Common challenges in over-the-counter collections
- How to identify if OTC collections is a weak spot for your practice cash flow
- Specific action steps to make immediate improvement in OTC collections for your practice

Over-the-counter Collections is not just essential for the health of a practice cash flow but is also a requirement per many rules and regulations.  This session is a win-win as it will help guide your practice to immediate improvement of cash flow as well as help practices get into alignment with necessary rules and regulations in this area. This webinar is not for CE credit.

Learning Objectives

- Examine necessities of properly collecting OTC from patients
- Discuss how to identify and address over-the-counter collection challenges for your practice

This course by Dr. Christine Foss, DC, will dive into human movement and the EBP analysis of facilitated patterns of movement.  The lecture will then walk through the biomechanics that predispose the athlete to injury and patterns that drive optimal performance.   Lastly, as the seminar continues, it will then progress to demonstrate treatment regimes that unwind faulty movement patterns in the corrective phase of care. The lectures overarching goals is to walk through the process of evaluation and then safely returning the athlete to play with improved biomechanics and enhanced performance.

Learning Objectives: 
1. Identify normal movement patterns
2. Assess perspective on movement patterns that drive injury
3. Describe factors that drive faulty movement in the process of correction and return to sport.

The following states require the participant to enter the course approval number on their certificate: 

• California: View the list of course approval numbers and categories for California approved courses.
• Missouri: View the list of course approval numbers and categories for Missouri approved courses.

This course by Dr. William Morgan, DC will uncover the subjective presentation, physical findings, and appearance on MRI of a patient with lumbar central canal stenosis. After completing this course of instruction, the attendee will understand the nuances of lumbar central canal stenosis and should feel confident in identifying and offering conservative care to patients with this malady.  This course will attempt to present the most up-to-date research regarding lumbar stenosis.

Learning Objectives: 

- Identify the signs and symptoms of lumbar stenosis

- Identify the contributing factors which result in central canal lumbar stenosis

- Discern the three most common spinal central canal shapes

- Discuss the effects of a central canal stenosis on the vasculature within the canal

- Identify and manage lumbar stenosis patients

The following states require the participant to enter the course approval number on their certificate: 

• California: View the list of course approval numbers and categories for California approved courses.
• Missouri: View the list of course approval numbers and categories for Missouri approved courses.

Neck pain is one of the most common reasons for a chiropractic visit. With the rise of an office-based culture and the predominance of screens, millions of people around the world are finding themselves with life affecting neck pain and symptoms. Chiropractors have been successfully treating neck pain for over a century, but how do we KNOW what we have been doing is supported by evidence? Are we doing the right things? How do we handle complicated patients? How long do we treat them before we seek collaboration? What exactly ARE the best practices? This webinar will explore the nature of clinical evidence, the differences between best practices and clinical practice guidelines, and how the Chiropractic profession, through the Clinical Compass, is bridging the gap between evidence and everyday practice.  

Learning objectives – after attending this webinar, attendees will be able to:
- Recognize differences between a Clinical Practice Guideline (CPG) and a Best Practices Document
- Explain current Best Practices for the Chiropractic Management of Patients with Neck Pain
- Describe how the Clinical Compass and other practicing Chiropractors can get involved in the research process and contribute to the overall body of Chiropractic knowledge

The following states require the participant to enter the course approval number on their certificate: 

• California: View the list of course approval numbers and categories for California approved courses.
• Missouri: View the list of course approval numbers and categories for Missouri approved courses.

Chronic musculoskeletal pain has reached epidemic levels around the world. Millions of people suffering turn to Chiropractors and other professionals for relief of their symptoms.  Unfortunately, there is no absolute consensus on the best way to manage and treat these people. In the wake of the lack of an accepted standard of care, Chiropractors attempt different techniques, modalities, and practice styles with different outcomes.  How can we be certain our treatment plans are backed up by the most current evidence?  When do Chiropractors co-manage with other specialties?  How often should they present for therapy? This webinar will explore the nature of clinical evidence, what a clinical practice guideline (CPG) is, how we can use them to strengthen our care plans, and how the Chiropractic profession, through the Clinical Compass, is bridging the gap between evidence and everyday practice.  

Learning objectives – After attending this webinar, attendees will be able to:

-Describe how a Clinical Practice Guideline (CPG) is developed and subsequently used in everyday practice

-Discuss the current Best Practices for the Chiropractic Management of Patients with Chronic Musculoskeletal Pain

The following states require the participant to enter the course approval number on their certificate: 

• California: View the list of course approval numbers and categories for California approved courses.
• Missouri: View the list of course approval numbers and categories for Missouri approved courses.

Part 1 of this 2-part course will explore a simple approach to practical clinical rehabilitation concepts and methods to enhance patient rehabilitation and injury prevention.

Upon completion of this course participants will be able to:

• Explain and demonstrate the stability versus mobility bio-mechanics of human function.
• Demonstrate effective measures (exercises and interventions) to improve the balance of stability versus mobility in a typical patient.

Register for Part 2 here.

The following states require the participant to enter the course approval number on their certificate:

• California: View the list of course approval numbers and categories for California approved courses.
• Missouri: View the list of course approval numbers and categories for Missouri approved courses.

Join Dr. Michael Ross for part two of his presentation as he dives deeper into a simple approach to practical clinical rehabilitation concepts and methods to enhance patient rehabilitation and injury prevention.

Learning Objectives:

Upon completion of this course participants should be able to:
1. Demonstrate effective measures (exercises and interventions) to improve the balance of stability versus mobility in a typical patient.
2. Discuss the rehabilitation programming methodology of injury prevention from a bio-mechanical approach.

Register for Part 1 here. 

The following states require the participant to enter the course approval number on their certificate:

• California: View the list of course approval numbers and categories for California approved courses.
• Missouri: View the list of course approval numbers and categories for Missouri approved courses.