Understanding Patient Psychology in the COVID-19 World
It is vitally important that Chiropractors thoroughly understand the COVID19 Patient Psychology to not only better communicate and relate to patients, but also to be able to provide empathetic care plans, affordable access to chiropractic care, and promote chiropractic in a positive and essential light in your community. This one-hour course explores the current research on consumer behavior and buying habits, how COVID19 has changed the consumer, and how to more effectively meet the needs of today's patients.
-Discuss how patient and consumer decision making provides a foundational framework for marketing your practice and improving your brand in the marketplace.
There are no CE credits for this webinar.
Michael R. Perusich, DC (Moderator)
CEO & Managing Partner
Kats Consultants, LLC
Dr. Michael Perusich is a solutions-focused advisor with more than 25 years of success across the healthcare and consulting industries. His broad areas of expertise include coaching, training, content development, motivational and keynote speaking.
Dr. Perusich obtained a Doctorate Degree from the Cleveland University of Health Sciences as well as a BS in Business & Advertising from The University of Texas at Austin. He is a former SACA national chair and has served on various ACA committees throughout his career.
For more than 20 years, he was the owner of one of the largest chiropractic multi-disciplinary practices in Missouri. Currently Dr. Perusich holds a leadership position as the CEO & Managing Partner for Kats Consultants, LLC. where he offers a unique platform of business knowledge for today's Chiropractic entrepreneur.
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