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  • Improving Over-the-Counter Collections

    Contains 2 Component(s) Includes a Live Web Event on 01/14/2021 at 1:00 PM (EST)

    While insurance billing and collections is a huge part of practice cash flow, the often over-looked topic of Over-the-Counter (OTC) Collections is one of the keys to improving practice cash flow. In this webinar, Brandy Brimhall will discuss: -Common challenges in over-the-counter collections -How to identify if OTC collections is a weak spot for your practice cash flow -Specific action steps to make immediate improvement in OTC collections for your practice Over-the-counter Collections is not just essential for the health of a practice cash flow but is also a requirement per many rules and regulations. This session is a win-win as it will help guide your practice to immediate improvement of cash flow as well as help practices get into alignment with necessary rules and regulations in this area. This webinar is not for CE credit.

    While insurance billing and collections is a huge part of practice cash flow, the often over-looked topic of Over-the-Counter (OTC) Collections is one of the keys to improving practice cash flow.  In this webinar, Brandy Brimhall will discuss:

    - Common challenges in over-the-counter collections
    - How to identify if OTC collections is a weak spot for your practice cash flow
    - Specific action steps to make immediate improvement in OTC collections for your practice

    Over-the-counter Collections is not just essential for the health of a practice cash flow but is also a requirement per many rules and regulations.  This session is a win-win as it will help guide your practice to immediate improvement of cash flow as well as help practices get into alignment with necessary rules and regulations in this area. This webinar is not for CE credit.


    Learning Objectives

    - Examine necessities of properly collecting OTC from patients
    - Discuss how to identify and address over-the-counter collection challenges for your practice

    Brandy Brimhall

    President of www.CHelpDesk.com

    Brandy Brimhall has served chiropractic since 1999.  She has served multiple roles in the practice for the small practice, multiple practices and multi-discipline practices. Through her experience, she found her passion to be in coding/billing, compliance and practice administration.

    Brandy has presented seminars and/or webinars for many chiropractic state associations, chiropractic colleges and many organizations that serve chiropractic. She has also been featured in a number of chiropractic publications.

    She has achieved professional certification as a Certified Professional Coder (CPC), Certified Medical Compliance Officer (CMCO), Certified ChiroCode Chiropractic Coder (CCCPC), Certified Professional Compliance Officer (CPCO), and Certified Professional Medical Auditor (CPMA).

     

    Brandy is the President of www.CHelpDesk.com.  

  • Keys to Recovery in Persistent Post-concussion Syndrome

    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 11/10/2020 at 1:00 PM (EST)

    Join Dr. Michael Powell, DC, who will provide an overview of the evidence-based procedures he uses with patients who suffer persistent post-concussion syndrome (PPCS). These patients continue to suffer headache, dizziness, or other symptoms for months or years after their initial injury. Dr. Powell will provide a template for assessment that will enable the chiropractor to provide individualized care for these challenging patients. He will share treatment strategies that lead to faster, more successful outcomes for those with PPCS.

    Join Dr. Michael Powell, DC, who will provide an overview of the evidence-based procedures he uses with patients who suffer persistent post-concussion syndrome (PPCS). These patients continue to suffer headache, dizziness, or other symptoms for months or years after their initial injury. Dr. Powell will provide a template for assessment that will enable the chiropractor to provide individualized care for these challenging patients. He will share treatment strategies that lead to faster, more successful outcomes for those with PPCS.

    Learning Objectives
    On completing this program, doctors will be able to:
    1. Identify the key tests that must be performed with every PPCS patient
    2. Assemble a plan of care that takes into account the unique challenges with PPCS
    3. Utilize objective measures that will guide the treatment plan

    Michael Powell

    DC

    Dr. Mike Powell has been teaching other doctors how to have a greater impact on their patients by applying functional neurology for over 20 years. He is on the faculty of the Carrick Institute, past president of the Iowa Board of Chiropractic, current district director for the Iowa Chiropractic Society. Dr. Powell lectures to educators, brain injury specialists, rehab providers and support groups. He is also trained in Bredesen protocols for prevention and treatment of Alzheimer’s Disease. Dr. Powell has developed a series of online courses on functional neurology for healthcare providers. He is proud to be a second-generation chiropractor, practicing in Cedar Rapids, Iowa.

  • NCMIC Presents Risk Management Case Studies…Claims Overview

    Contains 3 Component(s) Includes a Live Web Event on 10/22/2020 at 1:00 PM (EDT)

    This course will enlighten the attendees on the current trends of malpractice claims. Case studies will be reviewed which will allow the attendee to identify potential risks that could have been avoided by identifying, assessing and using strategies to manage risk in caring for the patient. Time will be spent going over multiple cases. Heidi will discuss the basics of malpractice and will help define the 4 elements in a malpractice case. Duty owed, breach of that duty, proximate cause and damages. We will discuss board related grievances and how this may affect malpractice claims. Time will also be spent on the “me too” movement and the impact this has on physicians and potential board grievances.

    This course will enlighten the attendees on the current trends of malpractice claims. Case studies will be reviewed which will allow the attendee to identify potential risks that could have been avoided by identifying, assessing and using strategies to manage risk in caring for the patient.

    Time will be spent going over multiple cases. Heidi will discuss the basics of malpractice and will help define the 4 elements in a malpractice case.  Duty owed, breach of that duty, proximate cause and damages.

    We will discuss board related grievances and how this may affect malpractice claims.  Time will also be spent on the “me too” movement and the impact this has on physicians and potential board grievances.

     

    Learning Objectives:

    • Identify potential risks that could be avoided by identifying, assessing and using strategies to manage risk in caring for the patient.
    • Discuss the basics of malpractice
    • Define the 4 elements in a malpractice case
    • Discuss board related grievances and how this may affect malpractice claims

    Special Instructions:
    • In order to take advantage of this course, you must register before October 22, 2020 @ 1pm, Eastern Time.  
    • If you are unable to attend the live presentation, the webinar will be recorded.  
    • You will only be able to access the recorded webinar if you have registered before 1pm, ET on October 22.  
    • The recorded webinar will be accessible to those who have registered until November 22, 2020.  
    • After November 22, the recording will be removed from the course.  
    • In order to earn CE credits, you must watch the presentation and successfully complete the assessment of learning before November 22.  

    Heidi Bevis, SCLA

    Litigation Consultant

    Bio

    As a Litigation Consultant, Heidi is responsible for supervising claim files and training/mentoring claims representatives to become self-sufficient with their assigned authority.  She reviews the medical documents and retains medical experts, along with conducting research as needed.  She works with our insureds, defense counsel, claimants and claimants’ counsel.  Her duties involve mentoring, evaluating and directing the legal counsel employed for the defense of the insured’s claim, as well as attending court-ordered appearances and mediations.  She helps direct the claims representatives in their daily handling of their claim files.

    Heidi joined the company in 1990 and has worked in the claims environment for over 20 years.  She graduated from Simpson College with her degree in Business Management and a minor in Human Resources. 

  • The Relationship of the Diaphragm, Respiration and Posture

    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 10/01/2020 at 1:00 PM (EDT)

    Join Dr. Robert George, DC, CCSP for this webinar examining chiropractic, posture, and the diaphragm. The diaphragm is not only a muscle of respiration, but it is also a pelvic and spinal stabilizer that influences spinal position. Natural human asymmetries, including asymmetrical differences of the diaphragm left and right side, contribute to patterns and positions of the pelvis as airflow into the thorax determines position and posture of the entire axial spine. Understanding human asymmetries, the diaphragm, patterned respiration, and chains of muscles as they direct position and posture will provide a framework for effective treatment and performance strategies. Without integrating the diaphragm to reposition, retrain and restore balanced function within an asymmetrical framework, many of our treatment approaches will be defeated by repetitive patho-mechanical compensation and an over reliance on accessory muscles of respiration.

    Join Dr. Robert George, DC, CCSP for this webinar examining chiropractic, posture, and the diaphragm.  The diaphragm is not only a muscle of respiration, but it is also a pelvic and spinal stabilizer that influences spinal position.   Natural human asymmetries, including asymmetrical differences of the diaphragm left and right side, contribute to patterns and positions of the pelvis as airflow into the thorax determines position and posture of the entire axial spine.   Understanding human asymmetries, the diaphragm, patterned respiration, and chains of muscles as they direct position and posture will provide a framework for effective treatment and performance strategies.   Without integrating the diaphragm to reposition, retrain and restore balanced function within an asymmetrical framework, many of our treatment approaches will be defeated by repetitive patho-mechanical compensation and an over reliance on accessory muscles of respiration. 


    Learning Objectives 
    • Describe how natural human asymmetries direct position and posture of the human body and we will never be able to make someone "symmetrical".  
    • Discuss the diaphragm and respiration as the critical elements for balanced position, alignment, and posture. 

    Robert George DC, CCSP

    Owner, La Jolla Sport and Spine

    BIO

    Robert "Skip" George, D.C. practices in La Jolla, CA where he integrates chiropractic, rehabilitation, and sports performance training.  His practice has a strong emphasis on a chiropractic lifestyle of wellness including fitness and nutrition.   He is a faculty member of the Postural Restoration Institute (PRI) and teaches courses on diaphragm function, respiration, and posture as it relates to the pelvis, thorax and cervical spine.

  • How Healthy is Your Revenue Cycle System?

    Contains 2 Component(s) Includes a Live Web Event on 09/29/2020 at 1:00 PM (EDT)

    ​Are you on the revenue cycle hamster wheel? Do you find that your Accounts Receivable for patients and insurance continues to grow or be unmanageable? Are you finding that old money is sitting in your Accounts Receivable report instead of your business account? There are many moving parts to a revenue cycle system, many which often go unmanaged or receive inadequate time and attention. In this webinar, Brandy Brimhall will discuss all moving parts to your practice revenue cycle system, why they’re necessary to the health of your practice and how to get these systems in alignment and operating smoothly. This webinar is not for CE credit.

    Are you on the revenue cycle hamster wheel?  Do you find that your Accounts Receivable for patients and insurance continues to grow or be unmanageable? Are you finding that old money is sitting in your Accounts Receivable report instead of your business account? There are many moving parts to a revenue cycle system, many which often go unmanaged or receive inadequate time and attention.  In this webinar, Brandy Brimhall will discuss all moving parts to your practice revenue cycle system, why they’re necessary to the health of your practice and how to get these systems in alignment and operating smoothly. This webinar is not for CE credit.

    Learning Objectives:

    - Identify the many moving parts of the revenue cycle system as well as why each of these parts need appropriate time and attention
    - Identify challenges in revenue cycle management as well as easy action steps for immediate implementation for improvement
    - Recognize how to use your Accounts Receivable report as a diagnostic tool for your practice
    - Discuss strategies for time management, training and overall improvement of your revenue cycle system

    Brandy Brimhall

    President of www.CHelpDesk.com

    Brandy Brimhall has served chiropractic since 1999.  She has served multiple roles in the practice for the small practice, multiple practices and multi-discipline practices. Through her experience, she found her passion to be in coding/billing, compliance and practice administration.

    Brandy has presented seminars and/or webinars for many chiropractic state associations, chiropractic colleges and many organizations that serve chiropractic. She has also been featured in a number of chiropractic publications.

    She has achieved professional certification as a Certified Professional Coder (CPC), Certified Medical Compliance Officer (CMCO), Certified ChiroCode Chiropractic Coder (CCCPC), Certified Professional Compliance Officer (CPCO), and Certified Professional Medical Auditor (CPMA).

     

    Brandy is the President of www.CHelpDesk.com.  

  • Alzheimer's Prevention and Care in the Chiropractic Clinic

    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 09/22/2020 at 1:00 PM (EDT)

    Join Dr. Michael Powell, DC, who will share his experience in working with Alzheimer’s and cognitive decline patients. This work is primarily based on functional neurology and Bredesen protocols. Foundational concepts, assessment, care and a practice model will be shared. You will find that there is very real hope for those concerned about the health of the aging brain.

    Join Dr. Michael Powell, DC, who will share his experience in working with Alzheimer’s and cognitive decline patients. This work is primarily based on functional neurology and Bredesen protocols. Foundational concepts, assessment, care and a practice model will be shared. You will find that there is very real hope for those concerned about the health of the aging brain.

    Learning Objectives
    On completing this program, doctors will be able to:
    1. Contrast factors that promote genetic expression for a protected vs a degenerating brain
    2. Differentiate between several different causes of Alzheimer’s disease
    3. Establish a basic practice model which can serve those wishing to prevent or reverse cognitive decline

    Michael Powell

    DC

    Dr. Mike Powell has been teaching other doctors how to have a greater impact on their patients by applying functional neurology for over 20 years. He is on the faculty of the Carrick Institute, past president of the Iowa Board of Chiropractic, current district director for the Iowa Chiropractic Society. Dr. Powell lectures to educators, brain injury specialists, rehab providers and support groups. He is also trained in Bredesen protocols for prevention and treatment of Alzheimer’s Disease. Dr. Powell has developed a series of online courses on functional neurology for healthcare providers. He is proud to be a second-generation chiropractor, practicing in Cedar Rapids, Iowa.

  • The Impact of COVID-19 on the Chiropractic Profession: A Professional Survey

    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 09/15/2020 at 1:00 PM (EDT)

    The objective of this study was to investigate the impact of COVID-19 on U.S. chiropractors and to assess whether a specific perspective on the nature of chiropractic care affects chiropractic attitudes, practice characteristics, and response to a global pandemic. Join Dr. Dana Lawrence, Dr. Rebecca Deyo, Dr. Annabelle MacAuley, and Dr. Shawn Neff for a presentation that will look at how the pandemic has affected our profession and how we view advertising benefits as a result. We will detail survey questions and responses to them, looking to see whether or not practices have remained open or closed, or run under modifications.

    The objective of this study was to investigate the impact of COVID-19 on U.S. chiropractors and to assess whether a specific perspective on the nature of chiropractic care affects chiropractic attitudes, practice characteristics, and response to a global pandemic. Join Dr. Dana Lawrence, Dr. Rebecca Deyo, Dr. Annabelle MacAuley, and Dr. Shawn Neff for a presentation that will look at how the pandemic has affected our profession and how we view advertising benefits as a result. We will detail survey questions and responses to them, looking to see whether or not practices have remained open or closed, or run under modifications.

    Learning Objectives:

    1. Discuss how the chiropractic profession has responded to some of the challenges of practicing in the era of COVID.
    2. Discuss how the chiropractic profession views the possibility of any advertising related to COVID.
    3. Explain how to develop a plan for practice modification in event of a public health crisis.

    Shawn Neff, DC

    Board Certified Chiropractic Orthopedist

    U.S. Department of Veterans Affairs

    Bio

    Shawn M. Neff, D.C., M.A.S., FACO, earned his Bachelor of Science degree in biology from Indiana University of Pennsylvania in 1999, his Doctor of Chiropractic degree from Palmer College of Chiropractic in 2003, his Master of Applied Science in musculoskeletal management degree from Royal Melbourne Institute of Technology in 2011, and earned a diplomate from the Academy of Chiropractic Orthopedists. Dr. Neff is the staff chiropractic physician at the Veteran Affairs Medical Center in Martinsburg, WV and is chair of the VA Chiropractic Field Advisory Committee.  He is the editor-in-chief of the Journal of the Academy of Chiropractic Orthopedists  and holds adjunct faculty appointments at several chiropractic colleges.  Dr. Neff has published articles in  the Journal of the Academy of Chiropractic Orthopedists and the Journal of Chiropractic Medicine.  He has also presented at many professional conferences, including ACC-RAC and the New Horizons in Rehabilitation Care . Dr. Neff has lectured and facilitated extensively on clinical topics, provider communication and patient centered care.  In his free time he spends time with family, volunteers with the cub scouts, and rides his motorcycle.

    Rebecca Deyo, DC

    ACA Legislative Committee and ACA Committee on Quality Assurance and Accountability

    Rebecca Deyo, DC has been practicing in Grand Rapids, MI for three years. She currently serves on the ACA Legislative Committee and ACA Committee on Quality Assurance and Accountability. She is the co-creator of Better Doctor Project, a new podcast focusing on improving patient outcomes and overall care by encouraging collaboration and utilizing the collective experience of other healthcare professions.

    ​Annabelle MacAuley

    DC

    Annabelle MacAuley, DC has been in private practice in Florida for the past 5 years and is currently located in Gainesville, FL. She also serves locally as the president for the Mid-Florida Chiropractic Society of the FCA, as well as within the ACA as an Alternate Delegate, member of the Committee on Equity Diversity and Inclusion, Tellers Committee, and as a co-chair on the NextGen Task Force on Accountability and Transparency. She is the co-creator of Better Doctor Project , a new podcast focusing on improving patient outcomes and overall care by encouraging collaboration and utilizing the collective experience of other healthcare professions.

    Dana Lawrence, DC, MMedEd, MA

    Associate Provost of Education and Research at Parker University

    Dana J. Lawrence, DC, MMedEd, MA is Associate Provost of Education and Research at Parker University. He serves as Chair of the ACA Publication Committee and Vice Chair of its Ethics Committee. He has been an editor for many chiropractic scientific journals.

  • NCMIC presents Basic Principles of Ethical Behavior: Would You Go to You?

    Contains 3 Component(s) Includes a Live Web Event on 09/10/2020 at 1:00 PM (EDT)

    How do you know if you are an ethical person? The chiropractic practice has been walloped in recent months. Personal and professional ethics affects practice success. Your core convictions enter in every area of chiropractic practice. Knowing the difference between right and wrong is not enough. Knowing what the right thing is and doing it is a difference. Discover what the public expects when it comes to ethics from their healthcare team, and where chiropractic fits in.

    How do you know if you are an ethical person?  The chiropractic practice has been walloped in recent months.  Personal and professional ethics affects practice success.  Your core convictions enter in every area of chiropractic practice.  Knowing the difference between right and wrong is not enough.  Knowing what the right thing is and doing it is a difference.  Discover what the public expects when it comes to ethics from their healthcare team, and where chiropractic fits in.

    Learning Objectives 
    • Define what ethics is and how it relates to our daily life
    • Identify critical principles the public expects from their healthcare worker
    • The attendee will apply ethical principles to their practice environment
    • Learn to justify the fundamentals of practice policies and procedures

    Special Instructions:
    • In order to take advantage of this course, you must register before September 10, 2020 @ 1pm, Eastern Time.  
    • If you are unable to attend the live presentation, the webinar will be recorded.  
    • You will only be able to access the recorded webinar if you have registered before 1pm, ET on September 10th.  
    • The recorded webinar will be accessible to those who have registered until October 10th, 2020.  
    • After October 10th, the recording will be removed from the course.  
    • In order to earn CE credits, you must watch the presentation and successfully complete the assessment of learning before October 10th.  

    Dr. Mario Fucinari

    DC

    Bio

    Dr. Mario Fucinari has practiced in Decatur, Illinois, for 34 years.  He graduated from Palmer College of Chiropractic Davenport in 1986.  Dr. Fucinari is a member of the Carrier Advisory Committee for Medicare, a Certified Professional Compliance Officer (CPCO), Certified Medical Compliance Specialist (MCS-P), and a Certified Professional Practice Manager.  He has been presenting Continuing Education Classes for over twenty-five years and is a nationwide speaker on Medicare, Clinical Documentation, ICD-10 Coding, Compliance, and HIPAA. In his back-to-the-basics approach, Mario whittles a problematic subject to an understandable and thought-provoking comprehension of the requirements.

  • Literature Search and Critical Appraisal 101

    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 08/20/2020 at 1:00 PM (EDT)

    This course by Dr. Joel P Carmichael, DC, DACBSP provides an overview of the basics of clinical science literature search and retention, and a brief overview for critically appraising two common study designs published in the clinical literature. Learners will learn to apply commonly used criteria to appraise the evidence in selected journal articles, determine their level of rigor and usefulness, and identify and discuss their strengths and limitations. Resources commonly used by the scientific community will be referenced to enable immediate application of the course content in daily clinical practice.

    This course by Dr. Joel P Carmichael, DC, DACBSP provides an overview of the basics of clinical science literature search and retention, and a brief overview for critically appraising two common study designs published in the clinical literature. Learners will learn to apply commonly used criteria to appraise the evidence in selected journal articles, determine their level of rigor and usefulness, and identify and discuss their strengths and limitations. Resources commonly used by the scientific community will be referenced to enable immediate application of the course content in daily clinical practice.

    Learning Objectives 
    • Assess relevant literature using online search of PubMed
    • Critically appraise cohort study and randomized trial, with illustration/discussion
    • Identify clinically relevant and meaningful outcomes to better apply evidence-based principles to practice.

    Joel P Carmichael

    DC, DACBSP

    Bio

    Dr. Carmichael is chiropractic physician with advanced training in sport and spine injury diagnosis, prevention and treatment. A clinician for 34 years, he is the Director of the Center for Spine, Sport & Physical Medicine in Denver, Colorado. After earning his chiropractic degree from Logan University in 1985 he completed a one-year residency in hospital family practice in St. Louis, Missouri with rotations including podiatry, general surgery, general orthopedics, and an integrated spine treatment rotation at Royal University Hospital and 4th Avenue Clinic in Saskatoon, Saskatchewan under Drs. William Kirkaldy-Willis and J. David Cassidy. He subsequently earned Diplomate status from the American Chiropractic Board of Sports Physicians in 1996. He served as a member of the medical team for USA beach volleyball in the 2012 Olympic Games and continues as a current member of their medical support team. Joel is a member of the RESTORE research group at University of Colorado Anschutz Medical Campus where he is completing his PhD in Clinical Science. He currently conducts research in orthopedic rehabilitation, piloting projects on changes in muscle activation and strength in response to the control of swelling after arthroplasty, and on mobile application-based testing and assessment for telemedicine and asynchronous remote rehabilitation. He has authored papers and lecture symposia on the epidemiology of neck pain in concussed athletes, a book chapter on elbow, hand and wrist injuries in sport, and on the diagnosis and treatment of spine and lower extremity disorders.

  • Documentation, Coding and Billing for Unproven Procedures

    Contains 5 Component(s), Includes Credits Recorded On: 07/09/2020

    State guidelines and 3rd party payors identify procedures that are deemed “experimental, investigational and unproven”. This lengthy list of procedures includes laser therapy, kinesio-taping, dry needling and many, many more. This session will cover in detail: -The definition and meaning of “unproven, investigational and experimental” procedures -Best Practices (and even state rules for some!) for communicating this type of procedure properly to your patients -Where and how to learn which procedures are labeled as “unproven” (We’ll even review some payor policies in this session) -How to code and bill for unproven procedures (for insurance and self-pay patients) -Documentation rules and best-practices for clearly recording the rendering of these procedures in your patient notes

    State guidelines and 3rd party payors identify procedures that are deemed “experimental, investigational and unproven”.  This lengthy list of procedures includes laser therapy, kinesio-taping, dry needling and many, many more.  This session will cover in detail:

    -The definition and meaning of “unproven, investigational and experimental” procedures
    -Best Practices (and even state rules for some!) for communicating this type of procedure properly to your patients
    -Where and how to learn which procedures are labeled as “unproven” (We’ll even review some payor policies in this session)
    -How to code and bill for unproven procedures (for insurance and self-pay patients)
    -Documentation rules and best-practices for clearly recording the rendering of these procedures in your patient notes

    Learning Objectives 
    • Identify unproven procedures that you may be rendering in your own practice
    • Assess the rules and/or ‘best practices’ for communicating this “unproven” label to patients
    • Recognize code selection matters for self-pay and insurance patients!  We’ll review proper coding for many commonly performed unproven procedures

    Brandy Brimhall

    President of www.CHelpDesk.com

    Brandy Brimhall has served chiropractic since 1999.  She has served multiple roles in the practice for the small practice, multiple practices and multi-discipline practices. Through her experience, she found her passion to be in coding/billing, compliance and practice administration.

    Brandy has presented seminars and/or webinars for many chiropractic state associations, chiropractic colleges and many organizations that serve chiropractic. She has also been featured in a number of chiropractic publications.

    She has achieved professional certification as a Certified Professional Coder (CPC), Certified Medical Compliance Officer (CMCO), Certified ChiroCode Chiropractic Coder (CCCPC), Certified Professional Compliance Officer (CPCO), and Certified Professional Medical Auditor (CPMA).

     

    Brandy is the President of www.CHelpDesk.com.